Under general direction of the Assistant Executive Director plans, organizes, oversees, coordinates, and reviews work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of assigned department, division program, or service, including assisting with long- and short-term program, project, and service planning; coordinates assigned activities with other Association departments, officials, outside agencies, and the public; provides complex and responsible support to the Association leadership, senior management, and others in areas of expertise; and performs related work as required.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Participates in the development and implementation of goals, objectives, policies, and priorities for assigned area; recommends within policy, appropriate service and staffing levels; recommends and administers policies and procedures.
- Develops and recommends procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service deliver methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to Association leadership and senior management for implementation.
- Contributes to the overall quality of the department’s service by developing, reviewing, and implementing policies and procedures to meet district requirements and Association needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of changes.
- Manages and oversees department projects and ensure alignment with other departments as appropriate.
- Participates in the development, revision, and maintenance of CSBA’s sample policy manual.
- Serves as a liaison to employees, the public, private organizations, community groups, and government and school district officials; provides consultative services and advice on assigned areas;
- Develops and reviews reports and other necessary correspondence related to assigned activities and services; presents reports to Board of Directors and various committees and boards.
- Recommends modifications to assigned programs, policies, and procedures, as appropriate.
- Attends and participates in professional group meetings; stays abreast of new trends and innovations in assigned field; researches emerging products and enhancements and their applicability to Association needs.
- Monitors changes in laws, regulations, and technology that may affect Association or departmental operations; implements policy and procedural changes as required.
- Performs other duties as assigned.
- Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations.
- Reads and demonstrates an understanding and adherence to CSBA values, policies, and practices.
- Demonstrates respect, honesty and professionalism at all times.
- Administrative principles and practices, including goal setting, program development, implementation either directly or through subordinate levels of supervision.
- Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
- Organization and management practices as applied to the development, analysis, and evaluation of projects, programs, policies, and operational needs of assigned functional area.
- Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
- Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
- Recent and on-going developments, current literature, and sources of information related to assigned duties.
- Modern office practices, methods, and computer equipment and applications related to the work.
- English usage, grammar, spelling, vocabulary, and punctuation.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Association staff.
- Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
- Administer complex and technical programs, projects, and services in an independent and cooperative manner.
- Evaluate and develop improvement in operations, procedures, policies, or methods.
- Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
- Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
- Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
- Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of performing duties and responsibilities.
- This position may be required to manages and direct other staff, with the responsibility of overall direction, coordination, and evaluation of those roles. This position will carry out supervisory responsibilities in accordance with the organization's policies and all applicable laws. Overall responsibilities of this position include, but may not be limited to, interviewing, training, timekeeping and wage & hour management, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing and resolving complaints.
EDUCATION & EXPERIENCE
- Any combination of training and experience equivalent to a master’s degree or higher with major coursework in education, business administration, public administration, law, public policy, finance, accounting, government, political sciences, or related field and five (5) to ten (10) years of progressive, responsible administrative experience, preferably in education, legislative, school district administration, or other non-profit settings.
ENVIRONMENTAL ELEMENTS & PHYSICAL DEMANDS
- Employee works in a primarily sedentary office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
- Employee is personally responsible for following health and safety guidelines, instructions, and policies.
- Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and computer screen, and hearing and speech to communicate in person, and over the telephone; must be able to bend, stoop, kneel, reach, push and pull drawers open and closed in the execution of duties.
- Must be able to sit at computer for long periods of time and have the dexterity to access, enter, and retrieve data using a computer keyboard or calculator, and operate standard office equipment.
- Employee must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds, hand truck available to assist.
- Must be able to travel overnight 75% of the time throughout the state of California.
- Must have the dexterity and mobility to facilitate or present information to a group, access, enter, and retrieve data using a computer keyboard or calculator, and operate standard facilitation equipment.
- Frequent travel preferably by car. Proof of insurance and a clean DMV record may be required.
LICENSES & CERTIFICATIONS
- Possession of, or ability to, obtain a valid California Driver’s license by time of appointment.